Terms & Conditions

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY

https://ride.rent and its partner site, www.myfleet.rent, including all trademarks, hosted media, content/materials, design elements, and electronic documentation, are owned and operated by FleetOrbita Internet Services/Ride Rent LLC. The operational office (for UAE) is currently located at Office No. 9, Hela Abdulla No-03, Al Karama, Dubai, United Arab Emirates. The registered office is at Shams Business Center, Sharjah Media City Free Zone, Al Messaned, Sharjah, UAE, under license number 2434340.

Grievances officer/Middle East: ameen@ride.rent

The website and our partner sites are hereinafter collectively referred to as a “PLATFORM”.

The Company makes available its services and products to you, through its PLATFORM on the condition that you abide by these Terms of Service, as updated from time to time.

Your use of this platform is subject to your acceptance of the user agreement also referred to as Terms of Service. Therefore, please read these Terms carefully. If you require any clarification about these Terms, please reach out to primary@ride.rent and obtain such clarification before using this “PLATFORM”.

COPYRIGHT OF

FleetOrbita Internet Services/Ride Rent LLC

Except as specifically permitted herein, no portion on this PLATFORM may be reproduced in any form or by any means without the prior permission from Twinmount Digital LLP.

TRADEMARKS

Ride.Rent, along with its partner website MyFleet.Rent, and its graphics, logos, and brand name "Ride.Rent," are trademarks of Twinmount Digital LLP(India). These trademarks are extended for commercial use to FleetOrbita Internet Services/Ride Rent LLC. Except as specifically permitted herein, these trademarks may not be used without prior permission from Twinmount Digital LLP.


All other trademarks not owned by Twinmount Digital LLP that may appear on this website are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Twinmount Digital LLP or FleetOrbita Internet Services/Ride Rent LLC

For Guest Users

1. TERMS

Our Platform is based in the UAE and owns and operates the Internet website at ride.rent

By accessing and using the Platform, you are expressly consenting to the terms of service outlined on this page that are effective as of the date and time you use or access the Platform (the “Terms”).Please read the Terms carefully before accessing or using the information and services available through this Platform.

These Terms will constitute a legal agreement between “you” (the User of this Platform* and Platform (Ride.Rent and MyFleet.rent. If you do not agree to, or cannot comply with, the Terms kindly refrain from using this Platform.

These Terms may be amended periodically without prior notice. It is your responsibility to review these Terms regularly for any updates. If you disagree with any changes to the Terms, you must discontinue use of the Website immediately.

Certain sections of the Platform may have additional terms of use. By accessing these sections, you agree to be bound by the applicable additional terms of use. Please refer to our Privacy Policy for details on how we handle your data. The terms “Agent,” “Service Provider,” “Third Party,” “Merchant,” “Supplier,” and “Dealer” refer to entities providing products or services through which the service will be delivered.

Our Platform offers a wide range of services, including the arrangement of chauffeur services, and the rental of cars, sports cars, motorbikes, sports bikes, vans, buses, yachts, and aircraft charters. Additionally, we provide desert safari or recreational tour experiences, all facilitated through third-party suppliers. Ride.Rent operates as an intermediary platform, connecting users with these third-party service providers. We do not directly provide the travel, rental, or recreational tour experiences.

Ride.Rent Platform entirely works only as an intermediate and not as a transport, rental or a recreational service partner. It is the User’s responsibility to ensure that all information that they, or someone else on their behalf, have provided to Ride.Rent Platform is complete and accurate.

When you, as a guest user, contact an agent to rent a vehicle, our user interface will directly provide you with the agent's contact details or forward you to them. Rent.Drive reserves the right to make changes to the Platform at any time as deemed appropriate for enhancing and improving its quality for the Users. Additionally, Rent.Drive reserves the right to temporarily or permanently discontinue its services on the Platform, with or without prior notice to the Users, provided there is a valid reason.

Users can pay for their ride using a credit card or any other accepted payment method directly with the agent who listed the vehicle. Any transaction fees incurred when making payments made to agents, such as those due to currency conversion, will be the responsibility of the User. The price displayed on the Platform, as well as the currency of your residence, will be the same as the price and currency charged to your credit card.

2. CAR AND SUPERCAR RENTAL SERVICES

The contract would be concluded between the User who has booked the Chauffeur Service or Rent a Car and the third party service provider who has listed their Chauffeur services and Rent a car services on this Platform.

In no circumstances, will the contract be considered between the User and us nor will we be under any obligation and/or liability (directly or indirectlyƑ for the service provided by such third party service provider.

For the Rent a Car/Supercar/Chauffeur Service section, once a user expresses interest in connecting with third-party agents, the user is entitled to request transportation services directly from the supplier once driver details are provided. Any further claims or service-related matters should be addressed directly with the supplier/agent. Payment and discussions regarding the terms of rent and other conditions are to be confirmed directly with the agent.

During the ride, all passengers are required to comply with the applicable laws as per the local Transport Authority. Any instructions given by the agent, driver, or captain of the respective vehicle must be adhered to. Passengers are prohibited from opening doors while the vehicle is in motion, throwing objects from the vehicle, or extending body parts outside the vehicle. Smoking is strictly forbidden inside the vehicle.

If a user or passenger violates these rules, they will be liable for the cost of cleaning the vehicle, compensation for any business loss due to the vehicle's downtime, and any fines or penalties imposed by the UAE authorities. Consumption of food inside the vehicle is discouraged, and alcoholic beverages are not permitted.

In special situations, such as air traffic controller strikes or extreme weather conditions, compensation is limited. Users must accept the possibility of longer waiting periods or last-minute cancellations under these circumstances.

The maximum number of passengers and pieces of luggage mentioned for each vehicle is based on factors such as size and weight of passengers and luggage. The Driver can refuse the carriage of passengers or luggage for the safety of passengers and vehicle.

The vehicle images shown on the Platform are only suggested examples. Actual models may vary for the booked vehicle. All cars are as per local specifications. Cars are Subject to availability, an upgrade might be offered if the booked class of vehicle is not available by the agent as per the availability.

Users renting a car from the Rent a Car section must present valid documentation. For UAE residents, this includes a UAE driving license, Emirates ID, and other relevant documents. For non-UAE residents, an International Driving Permit or GCC driving license is required. All documentation must be in the User's name. Users are responsible for ensuring that the provided documents are accurate, valid, and current.

3. CYCLES RENTAL SERVICES

The contract will be concluded between the User who has booked the cycle or electric cycle rental and the third-party service provider who has listed their rental services on this Platform.

Under no circumstances will the contract be considered between the User and us, nor will we be under any obligation or liability (directly or indirectly) for the service provided by such third-party service provider.

For the cycle/electric cycle rental section, once a user expresses interest in connecting with third-party agents, the user is entitled to request rental services directly from the supplier. Any further claims or service-related matters should be addressed directly with the supplier/agent. Payment and discussions regarding the terms of rent and other conditions are to be confirmed directly with the agent.

During the rental period, all users are required to comply with the applicable laws as per the local Transport Authority. Any instructions given by the agent or relevant authorities must be adhered to. Users are prohibited from performing dangerous stunts, riding on restricted paths, or using the cycles in a manner that could endanger themselves or others.

If a user violates these rules, they will be liable for any damages to the cycle, compensation for any business loss due to the cycle's downtime, and any fines or penalties imposed by the UAE authorities. Consumption of food while riding is discouraged, and the use of alcohol is strictly forbidden

In special situations, such as extreme weather conditions, compensation is limited. Users must accept the possibility of longer waiting periods or last-minute cancellations under these circumstances.

The images of cycles and electric cycles shown on the Platform are only suggested examples. Actual models may vary from the booked cycle. All cycles are as per local specifications and subject to availability. An upgrade might be offered if the booked class of cycle is not available by the agent at the time.

Users renting a cycle or electric cycle must present valid documentation. For UAE residents, this includes an Emirates ID and any other relevant documents. For non-UAE residents, a passport or other identification documents are required. All documentation must be in the User's name. Users are responsible for ensuring that the provided documents are accurate, valid, and current.

4. MOTORCYCLES AND SUPER-BIKE RENTAL SERVICES

The contract will be concluded between the User who has booked the motorcycle, electric bike, or superbike rental and the third-party service provider who has listed their rental services on this Platform.

Under no circumstances will the contract be considered between the User and us, nor will we be under any obligation or liability (directly or indirectly) for the service provided by such third-party service provider.

For the motorcycle, electric bike, and superbike rental section, once a user expresses interest in connecting with third-party agents, the user is entitled to request rental services directly from the supplier. Any further claims or service-related matters should be addressed directly with the supplier/agent. Payment and discussions regarding the terms of rent and other conditions are to be confirmed directly with the agent.

During the rental period, all users are required to comply with the applicable laws as per the local Transport Authority. Any instructions given by the agent or relevant authorities must be adhered to. Users are prohibited from performing dangerous stunts, riding on restricted paths, or using motorcycles, electric bikes, or superbikes in a manner that could endanger themselves or others.

If a user violates these rules, they will be liable for any damages to the vehicle, compensation for any business loss due to the vehicle's downtime, and any fines or penalties imposed by the UAE authorities. Consumption of food while riding is discouraged, and the use of alcohol is strictly forbidden.

In special situations, such as extreme weather conditions, compensation is limited. Users must accept the possibility of longer waiting periods or last-minute cancellations under these circumstances.

The images of motorcycles, electric bikes, and superbikes shown on the Platform are only suggested examples. Actual models may vary from the booked vehicle. All vehicles are as per local specifications and subject to availability. An upgrade might be offered if the booked class of vehicle is not available by the agent at the time.

Users renting a motorcycle, electric bike, or superbike must present valid documentation. For UAE residents, this includes a UAE driving license, Emirates ID, and any other relevant documents. For non-UAE residents, an International Driving Permit or GCC driving license is required. All documentation must be in the User's name. Users are responsible for ensuring that the provided documents are accurate, valid, and current.

5. LEISURE BOATS AND YACHTS RENTAL SERVICES

The contract will be concluded between the User who has booked the leisure boat or yacht rental and the third-party service provider who has listed their rental services on this Platform.

Under no circumstances will the contract be considered between the User and us, nor will we be under any obligation or liability (directly or indirectly) for the service provided by such third-party service provider.

For the leisure boat and yacht rental section, once a user expresses interest in connecting with third-party agents, the user is entitled to request rental services directly from the supplier. Any further claims or service-related matters should be addressed directly with the supplier/agent. Payment and discussions regarding the terms of rent and other conditions are to be confirmed directly with the agent.

During the rental period, all users are required to comply with the applicable laws as per the local Transport Authority. Any instructions given by the agent, captain, or relevant authorities must be adhered to. Users are prohibited from engaging in dangerous activities, throwing objects overboard, or behaving in a manner that could endanger themselves or others.

If a user violates these rules, they will be liable for any damages to the vessel, compensation for any business loss due to the vessel's downtime, and any fines or penalties imposed by the UAE authorities. Consumption of food is allowed but should be managed responsibly, and the use of alcohol is subject to local laws and the discretion of the captain.

In special situations, such as extreme weather conditions or maritime emergencies, compensation is limited. Users must accept the possibility of longer waiting periods or last-minute cancellations under these circumstances.

The images of leisure boats and yachts shown on the Platform are only suggested examples. Actual models may vary from the booked vessel. All vessels are as per local specifications and subject to availability. An upgrade might be offered if the booked class of vessel is not available by the agent at the time.

Users renting a leisure boat or yacht must present valid documentation. For UAE residents, this includes an Emirates ID and any other relevant documents. For non-UAE residents, a passport or other identification documents are required. All documentation must be in the User's name. Users are responsible for ensuring that the provided documents are accurate, valid, and current.

6. CHARTERS (HELICOPTERS AND AIRCRAFT) RENTAL SERVICES

The contract will be concluded between the User who has booked the charter (helicopter or aircraft) rental and the third-party service provider who has listed their rental services on this Platform.

Under no circumstances will the contract be considered between the User and us, nor will we be under any obligation or liability (directly or indirectly) for the service provided by such third-party service provider.

For the charter (helicopter and aircraft) rental section, once a user expresses interest in connecting with third-party agents, the user is entitled to request rental services directly from the supplier. Any further claims or service-related matters should be addressed directly with the supplier/agent. Payment and discussions regarding the terms of rent and other conditions are to be confirmed directly with the agent.

During the rental period, all users are required to comply with the applicable laws as per the local Aviation Authority. Any instructions given by the agent, pilot, or relevant authorities must be adhered to. Users are prohibited from engaging in dangerous activities, tampering with aircraft equipment, or behaving in a manner that could endanger themselves or others.

If a user violates these rules, they will be liable for any damages to the aircraft, compensation for any business loss due to the aircraft's downtime, and any fines or penalties imposed by the UAE authorities. Consumption of food and beverages is subject to the regulations of the aircraft operator, and the use of alcohol is subject to local laws and the discretion of the pilot.

In special situations, such as extreme weather conditions or aviation emergencies, compensation is limited. Users must accept the possibility of longer waiting periods or last-minute cancellations under these circumstances.

The images of helicopters and aircraft shown on the Platform are only suggested examples. Actual models may vary from the booked aircraft. All aircraft are as per local specifications and subject to availability. An upgrade might be offered if the booked class of aircraft is not available by the agent at the time.

Users renting a charter (helicopter or aircraft) must present valid documentation. For UAE residents, this includes an Emirates ID and any other relevant documents. For non-UAE residents, a passport or other identification documents are required. All documentation must be in the User's name. Users are responsible for ensuring that the provided documents are accurate, valid, and current. Failure to inform the supplier about the cancellation or a no-show will result in no refund.

7. Cancellation and Refund Policy

Deposit Refund Conditions:
  • Cancellations 15 Days or More Before Departure: Subject to a cancellation fee of 10% of the deposit.
  • Cancellations 14 to 7 Days Before Departure: The deposit is subject to a 20% forfeiture.
  • Cancellations 6 to 5 Days Before Departure: The deposit is subject to a 50% forfeiture.
  • Cancellations 4 to 3 Days Before Departure: The deposit is subject to a 70% forfeiture.
  • Cancellations Less Than 72 Hours Before Departure: No refund will be provided; the full deposit will be forfeited.

8. YOUR RESPONSIBILITIES, REDEMPTION & REFUNDS

On our platform (Ride.Rent and our partner site MyFleet.rent), we provide an online platform to promote third-party businesses. To create a listing, you must register on the platform using a valid email address and password. Once the free trial (if applicable) expires, you need to purchase a subscription plan of your choice. We act as intermediaries, not as buyers or service providers, facilitating a space for service providers and customers to connect online, negotiate, and complete transactions.

This means that in addition to this agreement, you will enter into other contractual relationships with various legal entities when you interact with our platform. Ride.Rent makes no warranties regarding the standard or quality of any product or service. Our promotional material is based on information provided by agents, sellers, third parties, suppliers, merchants, and affiliates. We collect payments from customers on behalf of these agents or service providers and send confirmation emails for the goods and services to be provided. Payments are processed using the agent’s preferred payment methods. Once the payment is made, it is the user’s responsibility to obtain a copy or receipt of the transaction.

If you wish to cancel a booking, you must notify the agent at least 24 hours before the scheduled time. A cancellation fee, as determined by the agent, will be deducted, and the balance will be refunded to the original mode of payment within 10 to 45 days, depending on the issuing bank. If you fail to notify the agent within the prescribed time limit, the entire amount will be charged, and no refund will be issued.

For most listed ads, we do not operate as a car rental or sales agency. Instead, we provide a service that allows agents to market their fleet/vehicles, and you to view vehicle details and other content hosted and developed by us. Agents are responsible for preparing the details and fielding inquiries directly from you. While we host these details in good faith, they are produced by agents and have not been verified by us.

You are responsible for conducting your own inquiries and research before making purchases, and we do not guarantee or accept responsibility for the accuracy or completeness of any information contained within the details.

As the final customer, you are responsible for:

  • Checking, confirming, and satisfying yourself with the accuracy of any details.
  • Acting in good faith and ensuring that your actions align with the accuracy of any details before committing to any business transactions.

9. LIMITATIONS

Under no circumstances shall Ride.Rent or its suppliers be liable for any damages, including, but not limited to, damages for loss of data, loss of profits, or business interruption, resulting from the use or inability to use the materials on the Ride.Rent website. This limitation of liability applies even if Ride.Rent or an authorized representative of Ride.Rent has been advised(if applicable), either orally or in writing, of the possibility of such damages.

10. REVISIONS AND ERRATA

The materials appearing on the Ride.Rent platform may include technical, typographical, or photographic errors. Ride.Rent does not guarantee that any of the materials on its platform are accurate, complete, or current. Ride.Rent reserves the right to make changes to the materials contained on its website at any time without prior notice.

11. AVAILABILITY OF PLATFORM

At Ride.Rent, we strive to ensure that our platform and services are accessible to you at all times. However, we cannot guarantee that the platform or services will operate continuously without interruptions or faults. Occasionally, necessary maintenance or upgrades may require us to make the platform and services temporarily unavailable without prior notice. We do our best to keep such downtime to a minimum. Please note that we accept no liability for any interruptions or loss of service. Furthermore, we reserve the absolute right to modify, suspend, or discontinue any part of our platform or services, including your access to them, at our discretion.

12. LINKS & THIRD PARTIES

Our platform may contain links to websites operated by third parties ("External Sites"). These links are provided solely for your convenience and do not constitute an endorsement by Ride.Rent of the content on such External Sites. You acknowledge that Ride.Rent is not responsible for the availability, information, or content of any External Site. If you have any concerns regarding these links or the content located on External Sites, you should contact the site administrator or webmaster of the respective External Sites. Should you decide to access these linked third-party websites, you do so at your own risk.

13. DISCLAIMER

The materials on the Ride.Rent platform are provided "as is." Ride.Rent makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violations of rights. Furthermore, Ride.Rent does not warrant or make any representations concerning the accuracy, expected results, or reliability of the use of the materials on our platform or otherwise relating to such materials or on any sites linked to this platform.

We operate this platform from the United Arab Emirates and make no representation that it is appropriate for use in other locations. If you access this platform from other locations, you are responsible for ensuring compliance with local laws. You may not use, export, or re-export any materials from this platform in violation of any applicable laws or regulations, including but not limited to any United Arab Emirates export laws and regulations.

Any disputes or claims related to the Ride.Rent platform shall be governed exclusively by the laws of the United Arab Emirates, without reference to any conflict of law principles.

For Agents

"We", "Our", and "Us" refer to FleetOrbita Internet Services, doing business as ride.rent, along with its subsidiaries, employees, officers, agents, affiliates, and any assigned parties. Our website Ride.Rent and our partner site MyFleet.rent are collectively referred to as the "Platform." "You," "Your," or "the Client" refers to you as the owner of the vehicle (car, automobile, yacht, aircraft) and the user of our Internet Service (the "Service").

The "Service" may include any of the following, depending on the membership chosen:

  • Facilitating the uploading and management of your own vehicle.
  • Publicly listing your cars, yachts, or desert safari packages featured on our Platform.
  • Email alerts and campaigns.
  • Website and banner design services.
  • Email marketing campaigns.

The following standard terms and conditions ("Terms of Service") apply to your use of the Service. Your acceptance of these Terms and Conditions will be confirmed upon receipt of an Advertising Agreement signed by you.

1.YOUR OBLIGATIONS

Obligations and Conditions for Using Ride.Rent Platform

As a user of the Ride.Rent platform, you must adhere to the following obligations and conditions:


  1. Advertising Standards:
    • You may only advertise goods and services that are currently available for purchase, rent, or lease.
    • You must hold a valid trade license in the United Arab Emirates.

  2. Prohibited Actions:
    • Do not make, arrange, or authorize the insertion of any reference to Emirates or countries not permitted by your subscription.
    • Do not use the Platform for improper purposes, including posting defamatory, misleading, or deceptive information, infringing copyrights, or engaging in activities that could expose us to liability or legal proceedings.

  3. Use of Our Platform:
    • You may not reference Ride.Rent or its Platform in any document (including promotional or merchandising material) or on any website other than our Platform without prior written consent.
    • Comply with all applicable rules and regulations related to electronic transactions.
    • Adhere to guidelines and codes issued by the RTA or other local regulatory authorities.

  4. Service Compliance:
    • Provide the goods and services as specified in the Ride.Rent confirmation email presented by the customer. Failure to do so may result in a loss of payment and a refund to the customer.
    • Ensure your use of the Service complies with all applicable laws.

  5. Accuracy and Responsibility:
    • You are responsible for the accuracy and completeness of any material submitted through the Service.
    • Ensure no unauthorized person uses your subscription to the Service in breach of these terms and conditions.

  6. Acknowledgments:
    • You have read and agree to be bound by the terms of all legal notices posted on the Platform.
    • You represent and warrant that you are authorized to make available the material generated or submitted through the Service.

  7. Intellectual Property and Licensing:
    • By using the Service, you grant us an irrevocable, worldwide, royalty-free license to commercialize, copy, license to other persons, use, and adapt for any purpose any material you generate or submit to make use of the Service.

  8. Monitoring and Responsibility:
    • We are not obligated to monitor or censor material generated by users of the Service, but we reserve the right to do so.
    • We are not responsible for the Service's content or for any errors or omissions in the data provided.

  9. Technical and Communication Costs:
    • You are responsible for all telecommunications and Internet access charges incurred when using our Platform.
    • You are responsible for the security and integrity of your data.

  10. Service Interruptions:
    • Transmission of data over the Internet can be subject to errors and delays.
    • We will contact you occasionally to inform you of opportunities, products, and services offered by us and our business partners. You authorize us to contact you via email, SMS, MMS, and other electronic media unless you explicitly request otherwise.

  11. Agreement Term, Suspension, or Termination of Service:
    • This Agreement has a term of twelve (12) months from the start date specified in the Advertising Agreement. After the term expires, the Agreement will expire unless renewed.
    • We may terminate this Agreement at any time for any reason with thirty (30) days' written notice. If you continue to use the Service following termination, you remain liable for any incurred costs.
    • We may immediately suspend or temporarily remove any advertisement uploaded by you or terminate this Agreement if you fail to pay any fees or charges due, breach any part of this Agreement and fail to rectify it within seven (7) days, provide false or misleading material, become insolvent, or undergo bankruptcy, liquidation, administration, or receivership.

  12. Obligations and Liabilities:
    • Termination of this Agreement does not relieve you of your obligations and liabilities under the Agreement. We reserve the right to enforce such obligations and liabilities in any event.

2. PACKAGES, FEES AND PAYMENT

  1. Free Tier Feature:

    At Ride.Rent, we offer all agents a free tier feature as a first step, allowing them to list their vehicles in any category. This free period typically lasts between 30 to 90 days, as determined by the company.


  2. Premium Subscription Plans:

    Once the free tier period ends, agents are required to subscribe to a premium plan to continue using our services. These premium plans are typically purchased for a one-year period. The prices of the premium subscriptions are as follows:


    [Insert specific subscription prices and plan details here]


  3. Refund Policy:

    Please note that we do not issue refunds for the premium plans if agents are unsatisfied with the services post-subscription. All sales of premium subscriptions are final.


3. LIMITATION OF LIABILITY AND INDEMNITY

To the extent permitted by the laws of the United Arab Emirates, Ride.Rent excludes all conditions and warranties implied into this Agreement and limits our liability for any consequential, special, or indirect loss or damage, including but not limited to loss of opportunity, revenue, and profits. Our liability for any breach of condition or warranty that cannot be excluded is limited to either resupplying the service or paying the cost of having the service resupplied. For any other claims related to this Agreement, whether based on contract, tort (including negligence), or statute, our liability is capped at the amount paid to us by you under this Agreement. Ride.Rent is not liable for any breaches caused by your obligations under this Agreement or for delays and breaches arising from matters beyond our control, such as viruses, other defects, or server failures.

You agree to indemnify Ride.Rent and our officers, employees, and agents (those indemnified) against any direct or consequential liabilities, losses, damages, expenses, and costs (including legal expenses) incurred by any of those indemnified as a result of any claim or proceedings brought by a third party in connection with any material generated by you in relation to the Service.


Ride.Rent reserves the right to change these Terms and Conditions at any time, with or without 30 days' prior written notice. Publishing the amended version on our Platform constitutes written notice to you of such changes. No delay or failure by Ride.Rent to enforce any provision of this Agreement will be deemed a waiver, create a precedent, or prejudice our rights. Notices must be sent by email, prepaid post, or facsimile to your or our last known address. You must not assign this Agreement without our written consent. This Agreement, together with any documents referred to in it or provided by us at the same time, constitutes the entire agreement between us and supersedes all prior understandings, agreements, or representations. The laws of the United Arab Emirates govern this Agreement. If any term of this Agreement is, or may become, invalid or unenforceable at law, the validity and enforceability of the remainder will not be affected.

For Advertisers

"We," "Our," "Us" refers to FleetOrbita Internet Services Portal trading as "ride.rent"(Platform) and its subsidiaries or partner sites, employees, officers, agents, affiliates, or assigned parties. "Our website application" collectively refers to the Platform. "You," "Your," or "the Client" refers to you as the user of our Internet service (the "Service").

The "Service" may include the following:

  • Online banner advertising run on our Platform
  • Email marketing campaigns
  • Micro-website and advertising banner creative development services

The following are the standard terms and conditions ("Terms and Conditions") that apply to your use of the Service. Receipt of an Advertising Agreement implied signed by you will constitute your acceptance of the Terms and Conditions. Please read the Terms and Conditions in conjunction with the Advertising Agreement and any other document provided to you at the time of signing the Advertising Agreement. All "month" references found in the Advertising Agreement, Ride.Rent media kits, Ride.Rent branded marketing material, or any other Ride.Rent written or verbal communications refer to a thirty (30) day period.

1. YOUR OBLIGATIONS

  1. User Responsibilities:

    You must ensure that any material you generate using the Ride.Rent Service is lawful and does not contain any defamatory, misleading, or deceptive content. Additionally, you must not make, arrange, or authorize the insertion of any reference to Ride.Rent or our Platform in any document, including promotional or merchandising material, or on any website or app other than our Platform without prior written consent from Ride.Rent.

    You must comply with all applicable rules and regulations related to electronic transactions and ensure your use of the Ride.Rent Service adheres to all relevant laws. You must not make any promotional or merchandising reference to Ride.Rent or our Platform without our express written permission.

    By using the Ride.Rent Service, you grant us an irrevocable, worldwide, royalty-free license to commercialize, copy, license to other persons, use, and adapt for any purpose any material you generate or submit in connection with the Service. Ride.Rent is not obligated to monitor or censor user-generated content, but we reserve the right to do so. Ride.Rent is not responsible for the Service's content or any errors or omissions in the data provided.

    You are responsible for the cost of all telecommunications and Internet access charges incurred when using the Ride.Rent Platform and ensuring the security and integrity of your data. Please be aware that data transmission over the Internet can be subject to errors and delays.

  2. Communication:

    Ride.Rent will contact you periodically to inform you about opportunities, products, and services offered by us and our business partners. Unless you explicitly request otherwise, you authorize Ride.Rent to contact you via email, SMS, MMS, and other electronic media.

  3. Term, Suspension, or Termination of Service:

    Unless specifically stated in the Advertising Agreement, this Agreement has a term of three (3) months from the start date. Months are calculated as thirty (30) days. The Agreement will expire at the end of the term unless renewed. Ride.Rent reserves the right to immediately suspend or temporarily remove any advertisement you upload or terminate this Agreement if you fail to pay any fees or charges due, breach any part of this Agreement and fail to rectify it within seven (7) days of notice, provide false or misleading material, or become insolvent. Termination of this Agreement does not relieve you of your obligations and liabilities under the Agreement, and Ride.Rent reserves the right to enforce such obligations and liabilities.

2. AGENT RESPONSIBILITIES

The Agent, Service Provider, Third Party, or Merchant (not Ride.Rent) is solely responsible for providing the offered service to the customer, including supply or delivery, customer service, post-sales service, and return management. The Service Provider cannot hold Ride.Rent responsible for any claims from customers, including personal injury, death, or property damage. Issues related to the supply of the service by the Service Provider do not affect Ride.Rent's right to retain its success fee.

3. PAYMENTS AND REFUNDS

Ride.Rent will collect money from customers on behalf of the Agent, Service Provider, Third Party, or Merchant and issue confirmation emails for goods and services. A success fee will be charged for each booking generated, with the percentage specified in the advertising agreement/contract. VAT will be charged as per UAE law if applicable. After deducting the success fee, the balance will be transferred to the Agent, Service Provider, Third Party, or Merchant on a weekly basis. Ride.Rent is under no obligation to transfer any amount if the service was not provided. Ride.Rent reserves the right to refund any customer with a valid complaint regarding the Agent's offering. If Ride.Rent has already paid the Agent for such a booking, Ride.Rent may recover the refunded amount from the Agent.

4. BINDING AGREEMENT

No terms and conditions or other documents submitted or proposed by the Agent, Service Provider, Third Party, or Merchant shall be binding unless agreed to in writing by Ride.Rent.

5. Image Usage on Ride.Rent

  1. Usage Rights and Freedom

    By listing a vehicle on Ride.Rent, you, as the agent or vehicle owner, grant Ride.Rent the non-exclusive right to use, reproduce, modify, distribute, and display the provided vehicle images for marketing and advertising purposes. This includes, but is not limited to, online advertisements, social media campaigns, email marketing, and other promotional activities aimed at driving traffic to the Ride.Rent platform, agent profiles, or specific vehicle listings. Ride.Rent reserves the right to edit or enhance images for promotional use while maintaining the integrity of the content.

  2. Agent’s Ownership and Responsibility

    Ride.Rent acknowledges that the ownership and copyright of all uploaded vehicle images remain with the respective agent or vehicle owner. By uploading images, the agent confirms they have the legal right to use and share the images on the platform and for associated promotional activities. Agents bear full responsibility for ensuring the images do not infringe upon the rights of third parties. If any disputes arise, the agent agrees to indemnify Ride.Rent from any claims related to image ownership.

  3. Abuse and Removal Policy

    In the event of a complaint regarding the misuse of copyrighted or inappropriate images, Ride.Rent encourages affected parties to contact help@ride.rent. Upon receiving such complaints, Ride.Rent will review the issue in consultation with the original image provider to determine the validity of the claim. If the complaint is deemed legitimate, Ride.Rent will take appropriate action, which may include the removal or replacement of the image. Ride.Rent is committed to maintaining ethical practices and addressing concerns promptly.

6. DISCLAIMER AND LIMITATION OF LIABILITY

The Ride.Rent Platform and its content, including information on sales promotions, are provided on an "AS-IS," "with all faults," and "as available" basis. To the fullest extent permitted by law, Ride.Rent makes no warranties of any kind, whether express, implied, or statutory. This includes, but is not limited to, implied warranties of merchantability, fitness for a particular purpose, freedom from computer viruses, title, and non-infringement of proprietary rights.

Ride.Rent and its personnel shall not be liable for any direct, indirect, punitive, incidental, special, or consequential damages or losses. This includes, without limitation, incidental and consequential damages, lost profits, or damages resulting from lost data or business interruption, arising out of or in connection with the use or inability to use the Ride.Rent Platform and its content, or the inability to enter into an agreement for the sale or rental of any vehicle listed on the Ride.Rent Platform. This applies whether the claim is based on warranty, contract, tort (including negligence), or any other legal theory, and regardless of whether Ride.Rent has been advised of the possibility of such damages.

Furthermore, Ride.Rent does not accept any liability in respect of your involvement in any mediation, arbitration, tribunal hearing, court proceeding, or any other proceedings with any third-party advertiser in any way. Ride.Rent does not represent or endorse the accuracy or reliability of any content on the Ride.Rent Platform, including information on sales promotions. You acknowledge that any reliance upon such content shall be at your sole risk.

Ride.Rent is not responsible for any problems or technical malfunctions of any telephone network or lines, computer online systems, servers or providers, computer equipment, software, or failure of any email due to technical problems or traffic congestion on the Internet or the Ride.Rent Platform. This includes any injury or damage to users or any person's computer related to or resulting from participation or downloading materials in connection with the Ride.Rent Platform.

References to any specific commercial product, process, or service by trade name, trademark, manufacturer, or otherwise do not necessarily constitute or imply endorsement, recommendation, or favoring by Ride.Rent. The views and opinions of document authors do not necessarily state or reflect those of Ride.Rent or any of its agencies.

You agree to release Ride.Rent from all claims and expenses, including attorney's fees, levied against Ride.Rent by a third party due to your use of the Ride.Rent Platform in violation of the contract or these Terms.

7. GENERAL

  1. Modification of Terms and Conditions

    Ride.Rent reserves the right to modify these Terms and Conditions at any time, with or without prior written notice. You acknowledge that by publishing the amended version of the Terms and Conditions on our Platform, Ride.Rent has provided you with written notice of such changes. No delay or failure by Ride.Rent to enforce any provision of this Agreement will be deemed a waiver, create a precedent, or prejudice our rights. All notices must be sent by email, prepaid post, or facsimile to your last known address or ours. You may not assign this Agreement without the written consent of Ride.Rent.
  2. Governing Law and Jurisdiction

    This Agreement, together with any documents referred to within or provided by Ride.Rent concurrently, comprises the entire agreement between the parties. It supersedes all prior understandings, agreements, or representations. The laws of the United Arab Emirates, specifically the Emirate of Dubai, govern this Agreement. You submit to the exclusive jurisdiction of the Courts of the Emirate of Dubai.
  3. Validity of Terms

    If any term of this Agreement is or becomes invalid or unenforceable at law, the validity and enforceability of the remaining terms will not be affected. If any provisions of these Terms are found to be invalid, unenforceable, or contain loopholes, the remaining provisions will continue to be in effect. The parties are obliged to replace the invalid, illegal, or unenforceable provisions with ones that closely reflect the original intent and economic purpose of the Agreement. This Agreement, including any referenced or concurrently provided documents by Ride.Rent, constitutes the entire understanding between the parties and replaces all previous understandings, agreements, or representations.