Privacy Policy

Privacy Policy for Ride.Rent & Myfleet.rent

Introduction

Ride.Rent & it's sister portal, MyFleet.rent, are brands owned & operated by FleetOrbita Internet Services/Ride Rent LLC.

FleetOrbita Internet Services/Ride Rent LLC is dedicated to safeguarding your privacy and is committed to protecting the personal information collected from you through our website (hereinafter collectively referred to as the “Platform”). This Privacy Policy outlines the manner in which we gather and use information. By utilizing the services offered on our Platform (“Services”), you consent to the terms of this policy. References to 'we', 'us', or 'our' within this policy pertain to FleetOrbita Internet Services/Ride Rent LLC. This Privacy Policy complements any other terms and conditions applicable to the Platform. Specific privacy terms provided in any documents by us should be read in conjunction with this Privacy Policy.

External Links

The website ride.rent is not responsible for the privacy policies of websites it links to. If you provide information to such third parties, different rules regarding the collection and use of your personal data may apply. Directly contact these entities if you have any questions about their use of the information they collect

Policy Updates

The Website Policies and Terms & Conditions may be updated periodically to meet the requirements and standards. Therefore, customers are encouraged to frequently visit these sections to stay informed about changes. Modifications will be effective on the day they are posted.

We reserve the right to modify or remove portions of this Privacy Policy at any time at our discretion. Periodic review of this Privacy Policy is recommended to stay updated on any changes. We do not make representations about third-party websites that may be linked to the Platform.

Information Collection

When you use our Services, you may provide us with personal information, such as your email address, which we use to keep you informed and to provide the Services.

Cookies

When visiting our Platform, we may place one or more cookies (small files stored by your browser to recognize you and store your preferences). This helps us improve our Services by personalizing the information you may want. If you do not want information collected through the use of cookies, your browser allows you to deny or accept the use of cookies. Disabling cookies may affect the functionality of the Services. We cannot control the use of cookies by third parties, and their use is not covered by our Privacy Policy.

Personal Information Collection and Use

To provide services, respond to inquiries, handle requests, or improve our offerings, we may collect and process the following personal information:

  • Contact details such as name, email, etc.
  • Credit/debit card details and personally identifiable information will NOT be stored, sold, shared, rented, or leased to third parties.
  • Any correspondence with us may be recorded.
  • We may ask you to complete surveys for research purposes, though participation is voluntary.
  • We may use your IP address to diagnose server issues and administer our website(s), but it contains no personal information about you.

Usage of Personal Information

We do not sell, trade, rent, or share personal information for marketing purposes without your consent, except as outlined in this Privacy Policy. We may use your personal information in the following ways:

  • To present Platform content effectively.
  • To provide service information, products, or services as requested.
  • To offer information on promotions, goods, or services that may interest you.
  • To allow interaction with Facebook through our Platform, provided you consent to merging profiles when using the "Facebook Login" feature.

Third-Party Disclosure

We do not sell, trade, rent, or share personal information for marketing purposes without your consent, except as outlined in this Privacy Policy. We may use your personal information in the following ways:

  • To present Platform content effectively.
  • To provide service information, products, or services as requested.
  • To offer information on promotions, goods, or services that may interest you.
  • To allow interaction with Facebook through our Platform, provided you consent to merging profiles when using the "Facebook Login" feature.

Data Retention

We retain personal data as long as your account is active or needed for services, financial reporting, legal obligations, dispute resolution, and agreement enforcement .

Communication Preferences

You may opt out of receiving emails about our Services by following the instructions at the bottom of any of our emails.

Third-Party Advertisements and Links

Our Platform may include advertisements and links to unrelated websites, which may collect personal information. Our Privacy Policy does not extend to these third parties, and we recommend reviewing their privacy policies before providing personal details.

Security

We prioritize the security of your Personal Information and employ industry-standard technologies to protect against unauthorized access, use, alteration, disclosure, or destruction. However, we cannot guarantee complete security and are not responsible for unauthorized access due to circumstances beyond our control. We may use your information for anti-fraud checks, potentially disclosing it to credit reference or fraud prevention agencies.

Verification and Review

To verify or update the details you submitted to FleetOrbita Internet Services/Ride Rent LLC, contact us via the provided email address. We may request proof of identity for security purposes.

Rights under CCPA and GDPR

California residents and users subject to GDPR have specific rights regarding their personal data. These include the right to access, rectify, erase, restrict processing, object to processing, and data portability. Requests will be addressed within one month. Contact us to exercise these rights.

Applicable Law and Jurisdiction

This policy is governed by the laws of the United Arab Emirates as applicable in the Emirate of Dubai. Disputes will be subject to the exclusive jurisdiction of the Courts in Dubai.

Contact Us

For queries, complaints, or recommendations about this Policy, or to correct or update your personal information, contact us at hello@ride.rent